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April 1, 2022 Updates:

Volendam to House Ukrainian Refugees, May 15 – June 12th Departures Cancelled

As part of an agreement with Netherlands and City of Rotterdam officials, Volendam will be berthed in Rotterdam over the next three months to provide a temporary home for approximately 1,500 Ukrainians who fled the war in their homeland. This is part of a larger commitment from the Netherlands to accommodate 50,000 refugees from Ukraine. All Volendam cruises departing from May 15th – June 12th, 2022 have been cancelled.

See press release HERE.

 

March 18, 2022 Updates:

Europe 2022 Bookings – 60-day Final Payment*:

At Holland America Line, our thoughts and prayers are with the Ukrainian people in hopes that peace in their country is quickly restored. We also recognize that for some travelers, these developments have added new concerns about making plans to travel to Europe this summer. For new Europe 2022 bookings made on or after March 15, 2022, we are extending a more liberal final payment date of 60 days prior to departure, along with a revised cancellation schedule as follows:

Europe 2022 cancellation fee schedules:

Departures prior to 5/31/22
60–43 days before sailing date: 50% of gross fare
42–22 days before sailing date: 75% of gross fare
21 days or less before sailing date: 100% of gross fare

Departures on or after 5/31/22
60–31 days before sailing date: 75% of gross fare
30 days or less before sailing date: 100% of gross fare

*For final payment and cancellation terms for reservations on the 35-day Voyage of the Vikings, and all other products, please refer to the individual booking confirmation.

Link to PowerPoint slide Here

 

HAL Welcomes Children of All Ages

We are pleased to announce that children of all ages are once again eligible to sail with Holland America Line. While children are welcome aboard any of our cruises worldwide, all guests ages 5 years and older must be fully vaccinated to sail. Children under 5 years of age will be allowed to sail on all cruises without a vaccine.

Guests should always ensure they understand all requirements to travel to their home country and the destinations they plan to visit. Details continue to be updated regularly and official websites and apps developed by government agencies and tourism ministries are the recommended resources to check for the most current guidance.

Link to Flyer Here
Link to PowerPoint Slide Here

 

March 16, 2022

Worry-Free Promise – Extended

Your clients may continue to confidently plan summer vacations with additional flexibility and peace of mind as Holland America Line is extending its Worry-Free Promise for bookings made prior to May 31, 2022, for cruises that depart before September 30, 2022. With our Flexible Cancellation, a guest may cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit. Additionally, they may cancel up to the sailing date if they test positive for COVID-19 and will also receive a Future Cruise Credit.

Eligible bookings must meet the following criteria:

  1. Booked by May 31, 2022
  2. Cruise embarking through September 30, 2022

Booking cancelled no less than 30 days prior to embarkation

Link to Flyer Here
Link to PowerPoint Slide Here

 

March 14, 2022

Health & Safety Protocols Updates

Pre-cruise testing will now reflect the latest CDC program giving guests more flexibility on U.S. sailings (AK/CNE protocols will be established soon and may differ). All guests who are up to date with their vaccines may take their PCR or antigen COVID-19 test within three days prior to sailing. Up to date means a person has received all recommended COVID-19 vaccinations, including any booster dose(s), when eligible. If a guest is fully vaccinated but not up to date with their vaccines (i.e., is eligible for a booster but has not received one), they must take their pre-cruise COVID-19 test within two days prior to sailing.

  • Updated TravelWell Health & Safety Protocols flyer Here
  • Link to FAQs Here